Working with an on-site staffed community
The employment questions Boards with staff have to answer before they shop.
Who employs the staff
Association-employed with the manager administering, co-employed through a professional employer organization, or employed by the management company. Three different liability and cost structures, and Boards frequently do not know which they have.
What HR support exists
Recruiting, onboarding, background checks, benefits administration, workers compensation, timekeeping, overtime compliance, performance management, and termination support.
Union considerations
In markets where building staff are represented, collective bargaining experience is not optional. Ask directly.
How it is priced
Per employee per month, a percentage of payroll, flat, or included. Get it stated.
General information for Board members, not legal advice. State law and your governing documents control.
Statutory deadlines, contract terms worth knowing about, and what we learn from proposals. No sales email, and we do not sell the list.
Start with what you already know.
You know your unit count. You know what your current management does well and what it does not. That is enough to begin.
Free for Boards. No calls until you ask.